Sovrnce Tech LLC (“Sovrnce Tech,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

• Name

• Email address

• Phone number

• Business name

• Any information you submit through contact forms, onboarding questionnaires, or email communication

Automatically Collected Information

• IP address

• Browser type

• Device information

• Pages visited and time spent on our website

• Referring URLs

This data is collected using standard analytics and tracking technologies.

2. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested information

• Deliver and manage our services

• Communicate updates, system notifications, or service-related messages

• Improve website functionality and user experience

• Maintain security and prevent fraud

We do not sell your personal information.

3. Client Data & Automation Services

As part of our services, Sovrnce Tech may process client-provided business data (such as appointment data, contact lists, or messaging workflows). This data:

• Remains the property of the client

• Is used solely to deliver the agreed-upon services

• Is accessed only as necessary to maintain, monitor, and optimize systems

We act as a service provider, not a data owner.

4. Third-Party Tools & Integrations

We may use third-party platforms (e.g., messaging providers, analytics tools, automation software) to deliver services. These providers have their own privacy practices, and we encourage you to review their policies. Sovrnce Tech is not responsible for the privacy practices of third-party platforms beyond our direct control.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill business purposes or comply with legal obligations. Clients may request data deletion upon termination of services, subject to contractual requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or update your personal information

• Request deletion of your data

• Opt out of non-essential communications

Requests can be submitted via email.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

If you have questions about this Privacy Policy, please contact: Info @ Sovrnce.Tech